Privacy policy

Last Updated: August 27th, 2025

1. Introduction

Welcome to Old Saguaro's Privacy Policy. Stashwood LLC, doing business as Old Saguaro Woodcraft ("Old Saguaro," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, and share your information when you visit or make a purchase from https://oldsaguaro.com (the "Site").

By using the Site or purchasing from us, you consent to the terms of this Privacy Policy. If you have any questions or concerns, please reach out at contact@oldsaguaro.com.

2. Information We Collect

  1. Personal Information You Provide
    • Account & Purchase Details: When you place an order or create an account, we collect your name, billing/shipping address, payment information (card details, PayPal info, etc.), email address, and phone number.
    • Marketing Preferences: When you sign up for our email list or SMS notifications, we collect your email address, phone number, and marketing preferences. For SMS marketing, we only send messages to those who have explicitly opted in by texting a keyword to our number, checking an opt-in box, or providing verbal consent.
    • Communications: If you email, message, or text us, we may keep a record of that correspondence.
    • Feedback & Reviews: If you submit product reviews or feedback, we may store that information to help improve our products and services.
  2. Information Automatically Collected
    • Log Data: Like most websites, our Site automatically collects certain technical information, such as your IP address, browser type, pages visited, and referring URLs.
    • Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking tools to personalize your experience, analyze Site traffic, and deliver targeted ads. You can manage or disable cookies in your browser settings, but doing so may affect your Site experience.
    • SMS Engagement Data: When you receive SMS messages from us, we may collect information about message delivery, whether you clicked on links, and your responses to our messages.
  3. Information from Third Parties
    • Shopify Platform: Our store is hosted on Shopify. Shopify provides us with aggregated data about Site visits, purchases, and referral sources.
    • Klaviyo: We use Klaviyo for email and SMS marketing. Klaviyo helps us manage your marketing preferences and track engagement with our communications.
    • Advertising & Analytics Providers: We may use third-party services like Google Analytics or Facebook Pixel to understand how users interact with our Site and improve marketing campaigns.

3. How We Use Your Information

  1. To Fulfill Orders & Provide Services
    • Process and ship your orders, verify payment details, and keep you updated on delivery status.
    • Respond to customer service requests, questions, or concerns.
  2. To Improve & Personalize
    • Analyze usage patterns to enhance the Site's functionality, product offerings, and user experience.
    • Offer personalized product recommendations and promotional content.
  3. Marketing Communications
    • Email Marketing: With your consent (where applicable), we may send you newsletters, special offers, or promotions via email. You can unsubscribe at any time by clicking the "Unsubscribe" link or contacting us.
    • SMS Marketing: If you opt in to receive text messages, we may send you promotional offers, order updates, and other marketing communications via SMS. Message frequency varies but typically ranges from 1-5 messages per week. Message and data rates may apply. You can opt out at any time by texting STOP to any of our messages. Text HELP for assistance.
    • We personalize marketing communications based on your purchase history, browsing behavior, and stated preferences.
  4. Legal & Security
    • Detect and protect against potential fraud, unauthorized transactions, or other illegal activities.
    • Comply with legal obligations, court orders, or law enforcement requests.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data in the following scenarios:

  1. Service Providers
    • We share information with trusted third-party vendors who help us operate the Site and fulfill your orders, including:
      • Payment processors (for processing transactions)
      • Shipping companies (for order fulfillment and delivery)
      • Klaviyo (for email and SMS marketing services)
      • Customer service tools (for support and communication)
  2. Platform Hosting
    • Shopify hosts our online store and may process data on our behalf as described in their Privacy Policy.
  3. Legal Requirements
    • If required by law or to respond to valid legal process (e.g., subpoenas, court orders), we may disclose your data.
  4. Business Transfers
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Rights & Choices

  1. Access & Correction
    • You can request access to or correction of the personal information we hold about you by contacting us at contact@oldsaguaro.com.
  2. Deletion & Restriction
    • You may request that we delete or restrict the processing of your personal information. Keep in mind, certain data may be retained to fulfill legal or contractual obligations (e.g., record-keeping for tax purposes).
  3. Marketing Opt-Out
    • Email: Click the "unsubscribe" link in any marketing email or contact us directly to stop receiving promotional emails.
    • SMS: Text STOP to any of our SMS messages to opt out of text marketing. You can also contact us at contact@oldsaguaro.com to be removed from SMS marketing.
    • Even if you opt out of marketing communications, we may still send you transactional messages related to your orders and account.
  4. Cookies & Tracking
    • Adjust your browser settings to refuse cookies. Note that disabling cookies may limit certain functionalities on our Site.
  5. California Residents (CCPA)
    • You have the right to request information about our data collection practices for California residents, including the categories of personal information we collect and disclose. You also have the right to request that we delete your personal data and to opt out of any "sale" of personal data (though we do not sell personal information as defined under CCPA).
  6. EEA/UK Residents (GDPR)
    • You have certain rights under the GDPR, such as the right to access, rectify, or erase your personal data, and the right to object to or restrict certain processing. You may also have the right to data portability. If you have concerns about how we handle your data, you may contact your local data protection authority.

6. Data Retention & Security

  1. Data Retention
    • We keep your personal information only as long as necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
    • For SMS marketing, we retain opt-out requests indefinitely to ensure we don't send you unwanted messages.
  2. Security Measures
    • We follow industry best practices to protect your personal information. Credit card data is encrypted via SSL/TLS and stored with our payment gateway providers. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. For SMS marketing, you must be at least 18 years old or have parental consent to opt in. If you believe we've inadvertently collected information from a minor, please contact us at contact@oldsaguaro.com and we will promptly delete it.

8. SMS Marketing Terms

By opting in to our SMS program, you agree to receive promotional and transactional text messages from Old Saguaro. Here are the key details:

  • Message Frequency: Varies, but typically 1-5 messages per week
  • Message & Data Rates: Standard message and data rates may apply
  • Opt-Out: Text STOP to any message to unsubscribe
  • Help: Text HELP for customer support
  • Supported Carriers: All major US carriers are supported
  • Age Requirement: You must be 18+ or have parental consent

We will never share your phone number with third parties for their own marketing purposes without your explicit consent.

9. International Data Transfers

We are based in the United States and process and store data on servers located in the U.S. If you are visiting from regions outside the U.S., please note that your personal data may be transferred, stored, and processed in the U.S. By using our Site, you consent to any such transfers.

10. Third-Party Websites

Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those sites, and we are not responsible for the content or privacy practices of any third-party websites. We encourage you to review their privacy policies before sharing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date above. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you can reach us at:

Old Saguaro

Stashwood LLC

4150 E Somerset Way

San Tan Valley, AZ 85150

Email: contact@oldsaguaro.com

Phone: (480) 770-6647

Thank you for trusting Old Saguaro. We value your privacy and strive to protect your personal information every step of the way.